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Practice Management

Mr Andrew Taiwo (m)

Practice Business Manager

BA (Business Management) & MA (Business Management & Finance).

The Practice Manager is responsible for the efficient, effective, safe management and running of the Practice and its Finance.

We welcome feedback on our surgery including compliments/complaints/suggestions/areas for improvement/areas we excel in as this is one of the ways we can raise our surgery profile.  We aim to offer you a first class service and experience.

Miss Lis Scudder (f)

Target Manager

Administration

Val Sanders (f)

Data Entry / Administration

Prescription Team

Angela Shaw (f)
Hazel Price (f)

Referral Team

Deborah Obaseki (f)
Lawrence Grace (m)

Reception

Judith P Morrison (f)
Lawrence Grace (m)
Melissa Cox (f)
Deborah Obaseki (f)
Teisha Alexander (f)
Courtney Robertson (f)
Bethany Sherridan (f)

The reception staff are here to help you and are your link with the rest if the health care team.

They have a difficult job to do with telephone calls and enquiries coming from every direction. When you telephone for medical attention the receptionist may need to ask for a few details in order to judge the urgency of your request. They have been asked to do this and the information you give will always be treated in confidence as they are bound by the same rules of confidentiality as the doctors and nurses.

Our reception staff are our front-line people and the clinicians could not do their jobs without the receptionists and administrative team. We value them highly and expect you to respect them and their role within the practice. As such, any unacceptable behaviour on the part of patients towards our staff will meet with sanctions and zero tolerance, and patients abusing the staff, whether verbally or otherwise, risk being removed from our list.

Help us to help you by staying calm and being polite.

 
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